Privacy Policy

PRIVACY POLICY (English)

Last updated: [date]

Al Rayan Rent A Car (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

Contact details: name, phone number, email address

Identity documents: driving license, passport/Emirates ID (for booking verification)

Payment information: processed securely via Stripe; we do not store your full card details

Booking details: pickup/return dates, locations, vehicle preferences

2. How We Use Your Information

To process and manage your car rental bookings

To verify your identity and eligibility to drive

To process payments and refunds

To send booking confirmations and important updates

To comply with legal and insurance requirements

3. Data Sharing

We do not sell your personal data. We may share information with:

Payment processors (Stripe) to process transactions

UAE authorities where legally required (e.g. traffic fines, accidents)

Insurance providers in connection with your rental

4. Data Security

We use industry-standard security measures to protect your data, including encrypted storage of sensitive information.

5. Data Retention

We retain your booking and identity records for as long as required by UAE law and for legitimate business purposes.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at [email/phone].

7. Contact Us

Al Rayan Rent A Car L.L.C.

Muntasir Road, beside Al Hilal Bank, Al Nakheel, Ras Al Khaimah, UAE

[phone] / [email]